FAQ
Shipping
Where Are You Located?
 

We are Headquartered in Australia where we package and manufacture our products. 

 
Do you ship overseas?
 
 
How long will it take to get my order?
 
 
What shipping carriers do you use?
 
 
Tracking
 
 
Overseas Customs Fees
 
 
Returns
Can I return my product?
 

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

 
General
Can I get my product personalized?
 

You can gift wrap and add a note to most items. Please choose the gift wrap option on the product page or (if unavailable) add the note on the checkout order page. 

 

We cannot guarantee that gift notes sent by email after your order will make it into the box (as your order may already have been dispatched). That said, we will do our best.


 
Can I build my own Custom Box?